Question 1

What Starlink model does this fit?

Accepted Answer

Every SatelliteMount Pro product is built around the Starlink Mini. All four tiers share the same 410 x 350 x 65mm (70mm to Cam-Lock) housing footprint and fabrication pattern, then add different cooling, security, cover and warranty packages.

Question 2

What about the Starlink warranty?

Accepted Answer

Starlink warranty coverage is determined by Starlink. Check Starlink’s current terms and follow its installation and operating instructions.

Question 3

Can I move the mount between vehicles?

Accepted Answer

These products are designed for fixed M8 bolt-through installation. Moving a mount requires removal and reinstallation of the fixed hardware.

Question 4

What is the input range?

Accepted Answer

Starlink publishes a 12–48 V DC input range for Starlink Mini. Confirm the current Starlink specification and have vehicle or vessel wiring completed by a suitably qualified installer.

Question 5

How much power does Starlink Mini draw?

Accepted Answer

Power use varies with operating conditions. Refer to Starlink’s current specifications and size your wiring, fuse and battery system accordingly.

Question 6

Will it drain my vehicle battery?

Accepted Answer

Runtime depends on the battery, other loads and operating conditions. A qualified installer can assess the complete electrical system.

Question 7

Can I hardwire Starlink?

Accepted Answer

The range uses Anderson connections for integration into a suitable DC installation. LowPro, Elite and Captain include fused electrical protection.

Question 8

Is the electrical fused?

Accepted Answer

LowPro, Elite and Captain include inline fuse protection. Standard uses a standard Anderson connection.

Question 9

Do I need to drill?

Accepted Answer

All four products use a fixed M8 bolt-through installation. Whether drilling is required depends on the rack or mounting surface.

Question 10

How long does installation take?

Accepted Answer

Installation time depends on the vehicle or vessel, mounting surface and electrical work required.

Question 11

What roof racks are compatible?

Accepted Answer

The shared M8 pattern can suit many roof-rack and hardtop installations. Confirm dimensions, load capacity and clearances for your specific setup before ordering.

Question 12

Do you offer magnetic or suction mounts?

Accepted Answer

No. The current range is designed for fixed M8 bolt-through installation.

Question 13

How does the range manage heat?

Accepted Answer

Standard uses passive ventilation. LowPro, Elite and Captain use an 80 mm thermostat-controlled fan. These features support airflow but do not guarantee a particular device temperature or performance level.

Question 14

Do I need fan-assisted airflow?

Accepted Answer

That depends on the installation and operating environment. Standard is passive; LowPro, Elite and Captain add powered airflow.

Question 15

Fan activation temperature?

Accepted Answer

The inline thermostat is specified to switch the fans at approximately 40 °C.

Question 16

Which models have an 80 mm fan?

Accepted Answer

LowPro, Elite and Captain each use an 80 mm fan controlled by a thermostat.

Question 17

What distinguishes the Captain?

Accepted Answer

Captain is special order only. It uses a 304 stainless steel housing with a 2B stainless steel finish, porcelain reflective cover, 80 mm fan and stainless steel keyed cylinder lock.

Question 18

Will the Captain fit on my boat?

Accepted Answer

Captain uses the same fixed M8 bolt-through footprint as the rest of the range. Confirm the mounting surface, dimensions, loads and clearances for your vessel.

Question 19

Can I use the Captain on a caravan?

Accepted Answer

Yes, where the fixed M8 footprint and installation requirements suit the vehicle.

Question 20

What's the warranty?

Accepted Answer

2 years on Standard and LowPro. 5 years on Elite and Captain.

Question 21

What's covered?

Accepted Answer

Manufacturing defects, material failures under normal use. See Returns & Warranty page for the full scope.

Question 22

How to get support?

Accepted Answer

support@satellitemount.com.au. Mon–Fri AEST.

FAQ

Starlink Mini Compatibility

Power Systems

Mounting & Installation

Cooling & Thermal

Marine / Captain

Warranty & Support